Frequently
Asked Questions

To begin with, hiring a full-time senior-level designer can be quite costly, with an annual expense exceeding $100,000, not to mention the additional expenses for benefits. Moreover, finding available designers of such caliber can be challenging. Additionally, there might be instances when you don't have a consistent workload to keep a designer occupied, resulting in wasted expenses for unutilized time. By opting for our monthly plan, you gain the flexibility to pause and resume your subscription according to your needs. This way, you only pay for the services of a designer when you have tasks available for them, ensuring cost-effectiveness and efficient resource allocation.

For a comprehensive list of our design services, please refer to our Dribbble or Behance page.

Once you have made the decision to subscribe, we will arrange an onboarding call to gain a deeper understanding of your business and design requirements. During this call, we will guide you through the design process and assist you in uploading your brand assets. Following that, we will assign a designer from our team who best matches your needs. You will receive access to your personalized design dashboard, where you can promptly begin by providing your first design brief.

The designs are created using the following software programs:

• Figma
• Adobe Illustrator
• Adobe Photoshop
• Adobe After Effects
• Cinema 4D

At FANCY, we don't impose charges based on hours or projects. When you subscribe to our design service, you have the freedom to submit as many design tasks as you need. We will then process these tasks sequentially, one after the other.

If you have only one design request, you can simply pause your subscription once it's completed and reactivate it when you have additional design needs in the future. This way, you can make the most of your subscription without letting any remaining time go to waste.

Typically, you can expect to receive the initial drafts within 48 hours for most design tasks. However, for more complex assignments like a landing page design, we may divide the work into partial deliverables to ensure timely progress. Rest assured that we will keep you informed about the progress at all times.

You can submit as many revision requests as you need, as long as your subscription remains active.

You can have one active task at any given time.

The number of design assets you will receive depends on the complexity of the task. Our designer will provide you with daily updates on the progress of your task.

Absolutely! We do not have lengthy contract periods. Your subscription will be automatically renewed on a monthly basis. If you wish to cancel, you have the flexibility to do so by providing a notice at least 7 days before the end of the payment cycle.

Please note that no refunds will be issued due to the high-quality nature of our work.